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Our Promise
At h.davis we take pride in the work that we do and the products we send home with you. Our guarantee is that if you are not completely satisfied within 14 days of receiving your services we will see that they are corrected for you.
Purchasing professional at-home care is important to support your new style. However, if they do not meet your level of satisfaction, simply bring back your gently used product within 14 days for an in-salon credit.
Changing Stylists
Please feel free to change stylists within the salon at your convenience. This provides you with a variety of talent and some flexibility in booking appointments. We suggest having two or three regularly so you are always assured of knowledgeable and personalized service regardless of emergencies, vacations, illness or unexpected travel plans. We are very team oriented and like to make sure you, our guest, is well taken care of regardless of who you see on a regular basis.
Wondering which stylists are the best fit for your personality and style? That's why we offer our matchmaking quiz! Try it quick to see who you match with!
Green Circle Salon
salon h.davis is proud to be a Green Circle Salon. Our partnership with Green Circle allows us to recycle a large percentage of the waste we produce every day, waste our local recycling facilities cannot handle.
We recycle our empty color tubes, used foils, hair clippings and even leftover color! Protecting our local and global environment is very important to us as a team and we believe that small changes in our routine can have a big impact on the world around us.
No Show and Cancellation Policy
A “no show” is defined as an appointment being missed with no phone call or notice to the salon. We will be adopting the following policy regarding ‘No Show’s
1st No Show: darn it, we missed you. Give us a call if you’d like to reschedule your appointment
2nd No Show: we were looking forward to seeing you! We are happy to schedule you the next availability with your preferred stylist or if you’d like in sooner, we can schedule you with another stylist who has more availability
3rd no show: you are welcome to book the soonest availability with a well trained level 1 stylist
Need to cancel or reschedule? We understand things come up! Please just give us 24-48 hours notice so that we can fill your appointment. Appointments canceled or changed with less than 24 hours notice will be scheduled for the stylist’s next availability.
Why do we have these policies? As stylists, if we don’t have a guest in our chair, we aren’t making money! Even one no show or last minute cancellation a day can have a big impact on us in the long run!
The Real Cost of Last Minute Cancellations
(based on a five-day work week)
| One cancellation a day | $85 |
| One cancellation a day for a week | $425 |
| One cancellation a day for a month | $1,700 |
| One cancellation a day for a year | $20,400 |
Tips to Make Your Color Last
Color Care Information
So you love your new look, but what now?!
Below are suggestions made by our trained professionals to keep your color vibrant and gorgeous as long as possible!
- Use salon quality shampoo, conditioner and products. Not sure what to choose? Talk to your stylist! They’ve been trained to diagnose your hair needs and make appropriate product recommendations
- Wash your hair in cool/cold water. This will keep the cuticle (outer layer) of your hair closed which will protect your color and increase shine
- Don’t wash your hair every day. We know this one is a doozy for some people! Struggling to skip washes? Chat with your stylist for suggestions
- When towel drying, focus on patting and gently squeezing the hair rather than rubbing it roughly. Use a microfiber towel or an Aquis turban (sold in our salon).
- Turn the hot tools down and crank up the use of a thermal protectant. Most hair only needs a temperature of 310 to 350. Excessive use of heat on the hair will cause your color to fade and damage your hair
- Make your next appointment. No color is truly permanent, eventually it will need to be refreshed! Prebooking your appointments will ensure your color is flawless year round.
Extension Information
We are proud to offer a variety of options for guests looking to enhance their hair with extensions. Give us a call to schedule a complimentary consultation with one of our extensions specialists to discuss the perfect solution for you.